Race Wheel Rentals - 1. How it works
How the Rental Process Works:
At TLR Race Wheel Rental we like to take the personal approach with wheel hire to ensure your needs are met to the highest possible level. As a result we do not use an automated online booking system because we prefer to work through the booking process with you.
Browse the options in Step 2 - Race Wheel Selection page and choose your preferred wheel set including:
- Wheel combination being ordered.
- Any extras required with your rental.
- Delivery location / method.
- Check the Terms and Conditions
Make your booking by proceeding to the "Step 3 - Book your Race Wheels" page and completing the booking form.
The booking form will be forwarded to us and we will confirm availability and resolve any questions you may have.
Once details are confirmed and quote accepted booking will be confirmed by paying a 20% non refundable deposit.
(On receipt of the deposit the wheels are marked "unavailable" for other customers)
At least two weeks before the event make remainder of payment if wheels are to be shipped.
(For pick-up rentals payment at pick-up is fine however please advise us you will be doing this to re-confirm your rental)
We aim to get wheels to our customers as early as possible before your big event to give you maximum time to set them up and have a practice on them. (In many cases we are able to give you the wheels a week or two extra free of charge if they are not booked for another event)
For Freight deliveries:
Couriers have shown to be the most cost effective method of shipping and we use Interparcel to calculate and process shiping.https://au.interparcel.com/
If you wish to estimate shipping costs on the website: Our postcode is 4122. Weight 4kg, Size 70 x 70 x 28
For local customers wishing to pick up items we are located in Rochedale (Brisbane South Side)
Let us know a suitable time to make the pickup and if you would like the wheels (including brakes, cluster etc) fitted.
Note: You will be responsible for the care of the rented equipment for the duration of the rental period. Accidental damage insurance is included in the rental price however please note that this only applies to damage caused to the equipment itself, TLR Race Wheel Rental does not protect against any other damages. Also note that the damage insurance does not cover theft or losing the rented equipment. Please notify us of any accident causing damage to the rented equipment. Prompt, detailed notification of any equipment damage will reduce any damage repayment.
Finish the race in the best time ever!!
(Unfortunately we can't guarantee this but we know a set of race wheels will sure help you on the bike)
Please return all rented items as quickly as possible after your event so we can distribute wheels to the next round of customers as early as possible.
In some cases around South East QLD it may be possible to return your wheels at the race venue.
Please make sure all rented accessories are included.
For Freight deliveries:
Use either the couriers suggested above or Australia post for return shipping. Return address details are included in the packaging. Please ensure that all the equipment received with the rental is packed. Any items missing from the rental will be deducted against your card. This includes but is not limited to valve extenders, extender tool, brake pads, tyres and tubes.
For local customers wishing to return items in person:
Please work with us to arrange a suitable time to return the equipment.
Proceed to the Race Wheel Selection page to make your wheel selection and commence the booking process.